Ron Ahmad - Sr. Technical Architect, 100 Crescent Ct, Dallas, TX 75201.
Phone: 817.914.3942
SUMMARY – ronahmad@hotmail.com
Expert in Enterprise Information Management, specializing in Oracle. Expertise in Application and Data Integration, Big Data, designing and developing large scale distributed data warehouse applications using Apache Hadoop framework, Data Virtualization, Data Modeling, Data Administration, Data Profiling, Data Quality, Data Extraction, Data Transformation, Data Conversion, Data Migration, Data-as-a-Service (DaaS), Metadata Management, Unstructured Data Management, Master Data Management, Business Intelligence, building EII, Enterprise Data Warehouse, Data Mart & EIS/DSS solutions, Oracle BI Applications, Oracle Business Analytics Warehouse, Siebel Analytics, Enterprise Performance Management, and Project Management. Proficient in Rational Unified Process, UML, OBIEE Plus Administration, Answers/Dashboard/iBots/Reports, Cloud Computing, Web Services Technologies, Enterprise Content Management, and E-Commerce. Over 15 years experience in the IT field and ITIL Foundation Certified. Major clients includes and not limited to L.A. Times, Apache Cassandra, Netezza, Informatica, Teradata, BDM Federal, Mattel, FRB, Rockwell, GenesysLab, Sierra Atlantic, Infosys, GTE, City of Phoneix, IBM, Sysco, Aster Data, BEA, Titan, Oracle, AirTouch, SAP Business Objects, Apache Hadoop, Hughes Space and Communications, TRW, IBM Cognos, Boeing, VMware, EPA, Siebel, City of Philadelphia, Cloudera, Bell Atlantic, Toyota, SAS, Baan, Nike, Kohls, MicroStrategy, Bell Canada, American Airlines, Composite Software, Orange County Transportation Authority, Hummingbird Enterprise Content Management – Open Text Pervasive, Greenplum, Countrywide.
WORK EXPERIENCE
RONSYSTEMS CORP, Sr. Technical Architect, 5/07 - Present
WebGain Technology, Sr. Principal Consultant, 7/00-4/07.
Oracle, Technical Consulting Manager, 9/98 – 6/00.
Rockwell Electronic Commerce Division, Data Architect, 8/97 - 8/98.
Baan, Application Developer and DBA, 7/91 - 7/97.
New York University, Systems Analyst, 3/87 - 5/91.
EDS, Programmer Analyst, 2/83 - 12/86.
SKILLS HIGHLIGHT
Methodology: OracleAIM / RapidInstall, Siebel eRoadmap, Federal Enterprise Architecture Framework, Zachman Framework / TEAF.
Operating Systems: UNIX, MS WINDOWS, IBM OS/390, LAMP, Open Solaris 2009.06, ComStar, IBM MVS/ESA, CICS/ESA, TSO, ISPF/SPUFI, DEC VAX/VMS, RED HAT LINUX, SUN Crossbow, KVM LINUX, VMware Fusion.
Languages: SQL, PL/SQL, IIS, JSP, Servlets, HTML, XML, Java, XSLT, Ruby, Groovy, CGI, Semantic Web, Perl, RDF/XML, N3, Turtle, N-Triples, RDFS, OWL.
Databases: Oracle 11g/10g/9i/8i,MS SQL 2000/2005, MS SQL 2008, Apache Cassandra, SYBASE, DB2 Universal Database.
Data Modeling, Data Model Interchange Standards, BPM: Oracle Designer, Erwin Data Modeler, Rational Rose UML, IBM QMF, IBM ISQL and DB2I, SQL Impact, QUEST DB Tools, Pegasystems Smart BPM, Oracle Enterprise Manager, Lombardi Teamworks, C2IEDM, GJXDM, JC3IEDM, GFM, DDMS, NIEM, and NCES.
Web Services Tools: SOAP, UDDI, AJAX, WSDL, WSIL, XML, BPEL, ECLIPSE JAVA IDE JST/WST Web services.
Data Virtualization: JBoss MetaMatrix Enterprise Data Services, High-performance computing (HPC) Cloud Computing, Apache Hadoop, Map Reduce, GRID Computing, HDFS, Composite SW, Oracle Data Services, Hive, HBase, VMware, Cloudera Desktop.
Cloud Computing: Jaspersoft, Vertica, RightScale, Cloudera, ElectricCloud, Amazon EC2/S3, AWS, 3tera, Appistry, Informatica Cloud, Pentaho, Joyent, BICloud, CloudShare, GoodData, CohesiveFT, Talend.
IT & Software Configuration Tools: BMC, Tivoli, HP OpenView, IBM ClearCase, Visual SourceSafe.
Call Center Solutions: GenesysLab, Rockwell FirstPoint Contact Call Center.
Web Server: Oracle11g/9iAS/, Oracle WebLogic, IBM WebSphere.
JAVA IDE: IBM VisualAge for Java, Oracle Jdeveloper, NetBeans, Visual Café Java, JBuilder, Oracle TopLink.
ETL-BI Tools: Cognos Impromptu / Powerplay, Crystal Reports, Ab Initio, Oracle Hyperion Essbase Server, MicroStrategy 8 BI, Oracle Business Analytics Warehouse (OBAW), Netezza Business Objects Data Integrator 6.0/XI, Oracle BI Applications 7.9.5.1 Informatica PowerCenter, Teradata, Greenplum, ODI 10.1.3.5.0, Oracle Warehouse Builder (OWB) 11g/, OBIEE Plus 10.1.3.4, IBM InfoSphere DataStage and QualityStage, OBIEE 11g, Aster MapReduce DW, DW Administration Console (DAC) 10.1.3.4, SSIS, SAS ETL Studio.
CRM: Siebel, Siebel EIM, Siebel eAI, Siebel eScript, Siebel Tools, BaaN SFA, SalesForce, SFDC Appexchange DataLoader (EE), SFDC Import Wizard, Apex API, Cast Iron Studio.
ERP: PeopleSoft, and Oracle Applications 11i / Oracle E-Business Suite R12.
SCM: Manugistics, Baan SCS, Oracle Order Fulfillment 11i.
ECM: IBM FileNet P8 Content Manager, SharePoint, Oracle ECM Suite, Open Text eDOCS.
MDM: IBM WebSphereCustomerCenter, Oracle Customer/Product MDM, SAP NetWeaver MDM, i2 MDM
EAI: TIBCO , Oracle AQ / Oracle Fusion, IBM MQ, JBoss, Software-as-a-service (SaaS) integration.
Technology Focus: Data-as-a-Service, Information-as-a-Service, Data Virtualization, Service Data Object, Semantic Web, EII, Oracle EPM, ECM, MDM, OBIEE, Oracle BI Applications, SOA data services, Open Source, VMware Cloud Computing, KVM Cloud Computing, Analytic Database for Frontline Data Warehousing.

PROJECT EXPERIENCE
5/07 – Current
RONSYSTEMS
Currently involved in designing, developing, and managing BI solutions to meet Communities of interest (COI) shared data assets services business needs. Providing consulting services to healthcare organizations and payers. Effectively managing healthcare consulting projects and data sourcing needs for ADT (patient denographics) and Revenue Cycle Systems (patient experience). Understanding of healthcare reimbursement/coding and claims payment methodologies (ICD-9/10, CPT/ CPT-4, HCPCS, DRG etc.). Defining the scope of the Executive Information System (EIS) to provide dashboards with appropriate

Key Performance Indicators (KPIs) for executive leaders to monitor/run their business. Defined dashboards for the following C-level executives:CEO, CFO, COO, CMO - Chief Medical Officer, CNO - Chief Nursing Officer, CHRO, CSCO. Hands-on experience working with managed care information systems. Provide technical leadership in architecture, design, and implementation to address the federal government's most challenging technology needs. Work closely with clients to identify information exchange needs, analyze and establish domains, define and model business vocabularies, taxonomies, ontologies, semantic web, and schemas, and provide guidance on solution approaches in a Service Oriented Architecture (SOA) environment. Responsible for Developing Common Enterprise Business Glossary, Designing data models including multi-dimensional data models and star schemas, and modify interfaces, data migration and data mappings. Design, develop, and implement large scale distributed data warehouse applications based on the Apache Hadoop platform. Implement MapReduce jobs for complex data processing tasks, daily ingestion/aggregation jobs using Hive / Pig. Research source data locations to validate reporting requirements. Deliver customer solutions based on current hands-on knowledge of the VMware product line, specifically Cloud related solutions including and not limited to VMware vSphere, VMware vCenter Lab Manager, VMware AppSpeed, VMware Chargeback, and VMware Capacity IQ. Utilize Oracle Data Service Integrator to cost-effectively expose their varied, distributed, and heterogeneous data assets as federated, scalable, secure data services in an SOA architecture. Create reporting semantic layers utilizing BI repository administration tools. Develop standards and techniques to support aggregations as well as drill to detail reporting. Serve as a mentor for other members of the development team to ensure data processing standards, guidelines and procedures are practiced. Provide consultative leadership on System projects focused on planning, development and implementation of strategic technological directives. Develop an Onsite Offshore model for their OBIEE Professional Services Consulting practice. Perform OBIEE, Informatica Analysis and Implementation On-site and Design and Development Off-Shore. Lead and manage offshore Informatica and OBIEE development team and onsite business analysts for the delivery of Business Intelligence project on time. Oversee initial project development, system design/testing, requirement direction and investigation of alternatives for implementation of feasible new technology. Support various maintenance functions to include the following: testing of patches, database tuning/optimization, dimensions, dense/spares configuration, partitioning, write member formulas & calc scripts, load rules, administer setup and security, support multiple environments and versions and maintain system stability. Provide full life cycle of Data warehouse design and development including logical and physical data modeling, mapping data elements from various data sources and loading DW objects including dimensions, hierarchies, fact tables, and aggregates, building the Reporting Metadata layer, as well as the building the reports. Utilized OBIEE Answers, Interactive Dashboard, and Reporting and Publishing. Creating iBots and scheduling them using delivers and OBIEE Oracle BI Scheduler. Implementing Oracle BI Applications 7.9.5.1, Setting Up the Informatica Server, Integration Services and Informatica Repository Server in Informatica PowerCenter 8.5 Enterprise Grid Option for Oracle RAC Cluster nodes. Utilized Informatica Designer, Repository Manager, Workflow Manager, create mappings between sources and targets, sessions, mapplets, schedule ETL tasks, administer Informatica metadata repository. Registering Informatica servers in the DAC client. Configuring DAC client and server and building Oracle Business Analytic Warehouse (OBAW). Performing administration of OBIEE Answers, OBIEE Catalog Manager. Enabling Oracle Fusion Middleware OBIEE Integration solutions with Oracle Data Integrator (ODI). Utilizing Rational Unified Process / UML (Use Cases). Work with the basic cost accounting structure within these systems to understand common and stovepipe issues for the client, while working towards a common data dictionary and data architecture. Assist users in the creation of SQL-based views and queries. Utilize IBM Cognos 8 BI tool including Framework Manager, Report Studio, Analysis Studio, Query Studio, Cognos Connection, Go! Dashboards, and Data Manager. Provide Cognos product expertise and guidance to report developers and support and maintain existing Cognos / MS SQL Server 2005 applications. Coordinate with other areas of IT that affect BI and ETL products to ascertain and communicate the impact of upgrades, outages, contingency planning, addressing data latency -- batch, real-time, and change data capture, data lineage, etc. Responsible for building data governance model at Federal Agencies. Developing BIG DATA best practices and generally accepted data center principles focusing on data center facility’s, infrastructure, Hadoop Distributed File System ( HDFS ), virtualization software and cloud computing.
Performing the necessary interviews with management, and implementing a three-tier structure in place: Data Governance Oversight Committee (strategic), Data Coordination Council (tactical), Data Stewards, and RACI matrix. Create taxonomies, templates and data models for efficient management of information and metadata management at Verizon and AT&T. Work with document management, content management and business process management systems vendors. Develop document inventories and document the business processes around them. Work with user groups, legal, compliance and finance departments to create retention and archiving policies. Provide system administration, configuration, troubleshooting and technical support for document management users (Livelink, eDocs).
Utilize Oracle Business Intelligence (OBIEE Plus) Administration Tool to build the Physical layer, Business Model and Mapping layer, and Presentation layer of a repository. Creating Interactive Intelligence Dashboards with guided Navigation Links using OBIEE Answers. Utilize Oracle Business Intelligence Presentation Services. Setting Up Multi-user Development Environment (MUDE) With Oracle Business Intelligence Administration Tool. Creating and Modeling Aggregate Tables. Monitor product upgrades and new releases and communicate relevant findings to the primary administrators of the system. Coordinate and perform technical and user acceptance testing for upgrades and new system software.
Work with users in defining business requirements for new analytical applications and parallel server databases running on HP Clusters with Massively Parallel Processing (MPP). Translate business requirements into configuration changes, technical architecture design and estimate the level effort to complete. Maintain consistent delivery of reporting solutions by following development standards and project management methodology for project participation (providing timely, regular updates, etc).
Handling clients requirements for their current database storage and retrieval techniques, dimensional modeling using OBIEE including the use of Extract Transformation and Loading / OLAP and Enterprise Application Integration (EAI) techniques. Working with data migration/integration, technical, and business team members to define requirements for data migration/integration processes, roadmaps for data migrations, master data domains, and data standards. Responsible for developing the master-data model. Achieving complexity and production format and deadline issues associated with required periodic financial reporting, and involved with the clients current need for OBIEE Plus/OLAP systems and tools. Evaluate and provide OBIEE 11g, Aster nCluster and MapReduce, Greenplum, Composite Software POC.
Involved in the vendor selection process for their EII/EAI/ETL/MDM & Enterprise Content Management tools such as WebMethods, Hyperion, JBoss, Oracle, IBM WebSphere MQ Series. Gathering requirements and building a BI solution attributes/facts using the MicroStrategy Architect 9 accessing multiple data sources. Provide technical leadership and development for MicroStrategy BI Team. Maintain ongoing knowledge of MicroStrategy (MSTR) 9 software and hardware environments (including future releases). Responsible for developing data standards, data conversion , upgrade, and data migration plans and procedures, including external Interface Data definition and validation, meta data repository, data integration recommendations and developing ETL/EAI Tool Integration Strategy for the clients Financial COTS systems. Facilitate and undertake the procurement process and contractual requirements surrounding the EAI/ETL/MDM vendor tools selection and services. Developed and implemented user training programs. Performed Data migration from MS SQL Server 2005 to MS SQL Server 2008. Duties also involve contact with staff from other organizations and vendors. Responsible for demo’s, proof of concepts, whiteboard engagements, the design, code and support of Oracle Enterprise Performance Management, Business Intelligence applications, enabling re-usability of data services. Utilizing technologies such as Oracle SOA data services, Oracle BPEL, Informatica integration/VMware, ESB, Oracle ADF, Oracle Data Service Integrator, J2EE 5, EJB, OBIEE Plus / 11g, AJAX, Web Services, Oracle B2B, XML, Oracle JDeveloper, Oracle Partitioning, Oracle Essbase, and Oracle 11g with Oracle Grid Cluster/Parallel Server -MPP. Clinets include Oracle, Campbell Soup, DOE, RYOBI, EPA, CSC, Perot Systems, Infosys, CIGNA, FRB, Bank of America, City of Phoneix.

7/00 – 4/07
Webgain Technology
Provided ETL design, architecture, technology recommendations and transition strategies that support the development and implementation of the enterprise data warehouse and associated data marts. Responsible for providing post sales and pre sales training to channel partners across EMEA, understand customer requirements and their technical/network infrastructure, customize deployments to meet customer requirements and participate in onsite installation and configuration of End point Data Integration solutions. Utilized Requirements Traceability Matix. Design ETL solutions that will resolve client's data integration and business issues, removing all technical objections in the sales cycle, present and demonstrate next generation Data Integration software at all levels from CIO to Technical Administrators, and manage and facilitate Proof of Concepts.
Defined and managed project scope, developing project plans, preparing and managing project budgets, determining and assigning resource requirements and identifying and managing project risks.
Responsible for Managing, Developing and Implementing Oracle Business Analytic Warehouse, Utilized Data Warehousing Administration Console (DAC) to create DAC repositiory, Installed Informatic Power Center Client, Informatica Power Center Integration Services. Responsible for implementing and supporting enterprise software products for customers. Created and maintained permissions, role, security for all OLAP, EIS, and ETL OWB3i servers, migrated Oracle Express objects to Oracle 9iOLAP. Development of Ad Hoc Query and OLAP using Oracle Discoverer and Oracle Reports on 9i. Managed BPM utilizing Pegasystems Smart BPM on BEA Liquid Data for WebLogic Server v8.1 in a J2EE environment.

Developed object oriented software applications using JAVA, J2EE, EJBs and Struts consisting of Object Relational Mapping, Object Oriented design, data persistence design and architecture and creating JSP's. Utilized Visual Cafe for Java and TopLink IDE tool. Setup and managed Oracle Applications 11.5.10 using Rapid Install. Utilized Informatica's data integration technology to extract, transform, and load data from the transactional MS SQL Server 2000 database into the Oracle Business Analytics Warehouse .
Setup Chart of Accounts and flexfields. Implementing dynamic web applications using Pega-PRPC BPM tool. Provide on-site and off-site technical support. Supervised, trained, and evaluated the performances of subordinates. Utilized MetaMatrix / WTDI Enterprise Designer tool for creating mappings, transformations, and testing data services model. Deployed the data services models to drive optimized, high-performance, real-time data integration as web services by registering the WSDL/XML into UDDI registry. Also enable reusable components for creating new services and functionality. Managed implementation of Oracle Data Mart /Oracle 9i database project at Sempra. Managing multiple projects that involves migration and upgrade from Oracle 8i to Oracle 9i, object validations, mappings, and ETL prior to generating the warehouse. Designed and developed ETL processes using DataStage PX EE Server 7.5 under UNIX and Oracle 9i/10g on HP 9000 Enterprise Parallel Server Model 30 with symmetric multiprocessing SMP/NUMA nodes. Installing, configuring and administering MicroStrategy BI Server environments. Architecting MicroStrategy project and building reports and dashboards. Utilized Data Stage Designer to develop DataStage job flows for extracting, cleansing, transforming, integrating and loading data from Source to Oracle. Responsible for creating SOP (Standard Operating Procedures) for ETL and OLAP Servers. Utilized OWB3i (Oracle Warehouse Builder) with Oracle9iAS as the transformation engine, to extract and optimize data loading into Facts and Dimensions tables. Extraction from flat files via a conventional, and direct path loader, Common Warehouse Model (CWM), to distribute clients warehouse metadata. Assisted the Master Data Management team with the implementation of Hyperion’s Data Relationship Management (DRM) architecture for the development of Master Data Management Project. Defined database Data Stores and File Formats to allow Business Objects Data Integrator (BODI) 6.0 to connect to the source or target database and files. Developed data conversion routines and processes by creating SQL scripts and SQL Server Data Transformation Services (DTS) in SQL Server Integration Services (SSIS). Developed data lineage reports showing source systems, when updated, how metrics were calculated, filters applied, etc. Exchanged metadata via CWM interface to Enterprise wide metadata repository. Worked with finance, various business unit representatives and other functional organizations to drive a solution to address managing master data and management reporting. Responsible for Identifying sources of master data, and the producers and consumers of the master data, collecting and analyzing metadata for the master data, appoint data stewards, implementing a data-governance program, and documenting requirements, process flows, system flows.


9/98 – 6/00
Oracle
Provided Oracle product pre-sales and post-sales, training, mentoring and consulting services to clients for our Practice Managers as part of the Oracle Consulting Core Technology Business Intelligence and Oracle Applications 11i group. Responsible for pre-sales technical support for the Oracle Sales Teams, enterprise integration solutions identification, design, performing Proof of Concepts (POC), developing Oracle data integration solutions in multiple technological platform, conducting project planning and JAD sessions, track project plans, engagement closing, high-level project management, staffing, managing multiple projects, practice leadership, and individual management.
Responsibilities include maintenance of ongoing contract administration and establishment and negotiation of Business Intelligence / Oracle Applications product sales, presentations, demo’s, SLA’s, and licenses. Budget development and financial reporting to the Practice Manager. Worked closely with sales reps to identify possible practice engagements and meeting with and making presentations to clients. Managed set of complex information/architecture projects, coordinated with architects, software engineers, database experts, vendors to bring projects on time, within budget. Assisted in the Definition of Data Warehousing projects, conducting BI and CI analysis using the Cognos EBI data mining suite to perform segmentation and classification with Cognos Scenario, predictive modeling with Cognos 4Thought, and advanced visualization with Cognos Visualizer. Logical and Physical Data Modeling using Designer 2000, Performing ETL of siloed data stores to Oracle OLAP Server. Clients includes: Cedars Sinai Medical Center, Kaiser Permanente, Countrywide, Dell/MDIS, Siebel CRM and eBusiness Professional services Group, Oracle Worldwide Support, Toyota Motor Sales, Cerner Corporation, PG&E , GTE, AT &T and Bank of America. Involved in matching specific customer business requirements into effective technical solutions consisting of Oracle products and services.
HSC:
Performed need and functional requirements for their Oracle9i Quality and Oracle Order Fulfillment 11i, Data warehousing DSS project at HSC. Developed Business Intelligence using Hyperion Essbase OLAP Server Essbase Analysis tool to ETL data from legacy Logistics and Distribution systems and Oracle ERP systems. implementing multi-dimensional reporting solutions utilizing Essbase Studio. Developed a Packaged Implementation Approach for HSC’s data warehousing solution. Developed Proposal for implementing Oracle Quality Application at HSC. Installed and configured Oracle9iAS (Application Server on NT and Unix). Utilized Oracle 9i Portal-to-Go (Wireless Edition) and Oracle 9i Oracle Web Cache (Enterprise Edition and Wireless Edition). Utilized Oracle Forms6i and PL/SQL to create and customize stored procedures and triggers.

Cedars Sinai Medical Center:
Developed a patient record system to meet the requirements of insurance carriers and health care organizations. The system provides a prescription writer with personal formulary, attached medication instructions, and discharge instructions. The system captures all relevant ICD-9, E & M codes, V-codes, and CPT codes. Responsible for managing the implementation of Clinical Support Systems - Medical Records, Central Supply, and Surgery. Developed Oracle reports on Performance by Physician, Physician Utilization, Service Line Profit/Loss Statement and Clinical Utilization. Developed a clinical portal prototype using Oracle9iAS and Oracle9iAS Portal. Developed EDI with NSF format for claims submission.

Kaiser Permanente:
Developed need functional requirement documentation and interfaces to comply with HIPPA Standards. Coordinated with Cerner to build a HIPAA Readiness Self-Assessment Recommended standardized interchange of electronic data for specified administrative and financial transactions. Developed interfaces using Informatica PowerCenter 5 for Oracle and Legacy systems to integrate and protect the security and confidentiality of electronic health information and built a departmental data. Developed HIPPA survey for Administrative Procedures, EDI, Physical Security and Technical Security. Developed a Clinical Data Repository (CDR) Data Warehousing project to provide a Star-Snowflake schema, detailed facts and dimension tables, creation of Surrogate keys for every join between a fact table and a dimension table, building aggregates, flexible and rapid retrospective view of health-care dimensional and hierarchical data within the KP Health Decision Support System. The objective was to enhance the quality of patient care based on clinical outcomes and longitudinal studies involving care regimens, procedures and practices and provide researchers with a foundation for future patient-care research. CDR DW Project required information from five independent databases to be linked together by medical-record number. In addition, a number of derived values were are also computed to provide summary information for selected data elements.

Toyota Motor Sales:
Conducted a data quality assessment study at Toyota for their data currently housed in UCDB (Unified Customer Database), to determine its viability to continue as a source system for CICS2 and other systems including the EDW (Enterprise Data Warehouse) currently under development.
Coordinating with Toyota Dealer Business Management Project team members to explore the development of a business requirements and development a Conceptual / Logical and a Dimensional Data Model and the business decision process model for their Dealer and Market Representation/ Business Management subject areas of the Enterprise Data Warehouse. Setting up data QA and process validation procedures. Utilized BMC Change Manager to determine structure changes across DB2 UDB subsystems.
Siebel:
Managed Siebel eSales and eMarketing Implementation at SierrOptima. Managed Siebel eSales and eMarketing SQL extracts for CRM solution including development of extracts from Contact Management, Account Management, Opportunity Tracking and Sales Pipeline Analysis. Uilized Siebel Tools developer for application configuration of screens, views, modification of business components.
Used eScripter and Siebel VB to manage customization of Siebel application, data display and automation. Created custom Lead reports, Sales reports, Opportunity reports, Campaign reports, Account and Contact reports. Involved in Installation, configuration and administration of Siebel Analytics Server, Siebel Analytics repository, DAC client and server, and building Siebel Relationship Management Warehouse (SRMW).
Bank of America:
Conducted Integration and Readiness Assessment and built Integration model for integrating Oracle Financials 11i with Peoplesoft HRMS and Legacy Systems using webMethods.

8/97 - 8/98
Rockwell Electronic Commerce Division

Developed High Level Strategy Design utilizing IE methodologies with Need Functional Requirements Analysis, Business Area Analysis with Oracle Designer 2000 data modeling tool. Performed Oracle installs on NT/Unix/Solaris and SCO box. Oracle Performance tuning. Developed Systems Architecture for Bell Atlantics Enterprise wide Call Center Application. Developed Crystal Reports from Oracle RDBMS (PL/SQL) using Seagate Crystal Reports 6.0.
Installation of Genesys CTI DB Oracle Server on UNIX. Performed database monitoring and performance tuning on of GENESYS CTI Data Warehouse. Wrote SQL Scripts for performance tuning of SGA, Tablespace free space and fragmentation, Temporary segments free space, Data segment fragmentation, Rollback segments. Managed implementation of Genesys Call Center CTI project at Bell Atlantic. Involved in opening and closing sales, maintained and tracked opportunities, accounts and contacts using saleslogic. Rockwell CTI application solution selling to FORTUNE 1000 companies. Utilized GANTT, PERT/CPM chart functions and defined timelines to control and administer the tasks required to complete a project. Worked with Rockwell Asia Pacific to provide training and support to local Rockwell Teams for Rockwell CTI Sales Blue Print, Rockwell Electronic Commerce contacts, Strategic Competitive Rockwell Opportunity Plan, and global Automatic Call Distributor (ACD) center. Responsible for effectively leading account planning, writing statements of work, prospecting, account qualifying, sales presentations, team selling, negotiating terms and conditions, proposal presentation, closing, overall account management, revenue forecasting activities and working with sales team to sell total CTI solutions that include consulting and services. Developed custom, on-site training sessions and manuals to meet end-user needs for running Genesys Call center. Participated in client- and prospect-facing meetings , as well as remote sessions and calls, to present/demo the company solution, and respond to technical questions on the product, and its configuration.

7/91 - 7/97
Baan

Provided Project Management, Baan Front Office and ERP Systems Integration Consulting, Application roll-out, Systems Integration, Sales and Oracle Data Base Administration and Maintenance Services to clients such as L.A. Times, Mattel, AirTouch, GenesysLab, PG&E, GTE, AT&T, BDM, Aspen, City of Philadelphia, Florida Power and Light and Meridian Bank. Provided training, coaching and mentoring to customers.

Managed Baan Front office SFA and SCS (Supply Chain Solutions) install and DBSync customization (modifying Oracle PL/SQL stored procedures and triggers) on HP-UX at PG&E and GTE and AT&T. Performed Baan ERP 5.0 Implementation on NT Server. Created and maintained detailed work plan; communicated and reviewed work assignments with team; managed day-to-day project activities. Managed project scope, including project deliverables, timelines, client responsibilities and expectations, to pre-defined project financials.
Established project billing numbers; assisted client manager with project related billing. Identified opportunities for value-added revenue during installation projects and with currently installed clients. Coordinated product releases as assigned. Work with BAAN software development and management to establish release guidelines and general project plans based on the scope of the release. Provided release information to all functional areas. Managed beta releases by defining scope of beta testing, preparing beta project plans, managing client expectations, monitoring outcomes, communicating outcomes to the appropriate functional areas and obtaining resources for the internal beta test teams. Established and maintained effective working relationships with coworkers, professional services consultants from Accenture, Booz Allen Hamilton, EDS, KPMG and other professional services groups. Developed High Level Strategy Design with Need Functional Requirements for the above clients using Designer 2000- ERD, DFD and FHD. Conducted JAD Sessions and RAD methodologies in developing Total ReCall Reports for Genesys CTI/Oracle for L.A. Times. Oracle Performance tuning and Backups scripts for LA Times.Developed Crystal Reports from Oracle RDBMS using Seagate Crystal Reports 6.0 for L.A. Times.

Extracted, Cleaned, conducted data profiling and loaded data from multiple sources into Oracle 8 cube on NT 4.0 for Mattel. Developed a datamart using Oracle Data mart Suite 2.6 on Oracle8i/Unix for Mattel. Developed adhoc query using Impromptu tool for Mattel. Used BCP/Unix to download data from VSAM file to Sybase tables for Mattel. Genesys CTI application Integration with Sybase for AirTouch. Designing, developing, supporting JAVA reusable component Applications, EJB (Session beans, Entity beans, Message Driven beans). Integrated Genesys CTI Softphone with JAVA, ActiveX, DDE, OLE, OCX, CORBA, TAPI 3.0 for AirTouch. Provided CTI Solutions and Integration on Lucnet, Rockwell, and Nortel PBX/ACD switches. Developed Computer Telephony applications using VB 6.0 for Genesys. Oracle/Unix Data Base Administration using Oracle Enterprise Manager for BDM. Wrote performance tuning SQL scripts for Oracle 7 Database including Buffer Hit Ratio, Data Dict Hit Ratio, Library Cache Miss Ratio, Library Cache Section, Redo Log Buffer, Free Memory in SGA, Latch Section, Rollback Segment Section, Rollback Segment Contention, Session Event Section, Segments Section, Tablespace Section and File I/O Section. Utilized UML to develop OO models. Developed an Asset Management system in Powerbuilder/Oracle/VMS for City of Philadelphia. Developed an Inventory and Stock Trading System in PowerBuilder/Oracle/RoboHelp/S-Designer for Meridian Bank. Developed customer billing system in Oracle/Powerbuilder/UNIX for Florida Power & Light. Responsible for deployment release process—alpha, beta, roll-out. Managed teams and achieved targets. Designing new sales planning, and pipeline tracking processes to optimize the transition of prospects to orders for Baan. Driving profitable growth by creating/executing sales and market development strategies, leading solution sales/market development teams while leveraging channel alliances and customer relationships.
Built strong, sound relationships with all ISV’s, Developers and Consulting Firms in the Southern Cal for Baan Business Intelligence Practice. Developed an EIS/GUI/DSS in Forest & Trees/Oracle/Unix. Supervised a team of 5 Programmers. Developed an HR Data Warehouse using a star & snowflake schema in Oracle/Unix. Designed a Sales System in Oracle/PL-SQL/VMS.
Developed a Funds Management System in Oracle/Powerbuilder/Unix utilizing SDLC methodologies. Performed Integration function test, Unit Testing, and QA Testing. Developed user manuals and training materials. Extraction and cleaning of data from IBM OS 390 DB2/SPUFI. Designed Change Management Systems using Visual Basic, .NET and Crystal Reports. Developed work plans, project summary Gantt Chart. Performed User Acceptance Test. Developed a Functional Requirements analysis for PeopleSoft HR and Payroll Systems. Created Oracle PL/SQL stored procedures, functions, triggers and packages.

3/87 - 5/91
New York University

Performed full life-cycle Implementation of Integral HR and Payroll systems on IBM DB2/ISQL/CICS/ MVS/ESA. Tuned performance of problem queries and database issues using TMON/DB2, SPUFI and FileAid-DB2. Converted and tested CICS, COBOL, DB2/ISQL, menus, functions, and screens Performed modifications and enhancements to financial systems.
Created DFD diagrams, building of data repository, and ERD diagrams using ERwin Data Modeler. Programming in Oracle Forms 2.0, Oracle PL/SQL, Oracle SQLRPT, SPSS, SAS on VAX/VMS. Supervised a staff of 7 including Programmers and Operators. Performed Oracle RDBMS full and incremental backups.

2/83 - 12/86
EDS Consulting Group

COBOL programming on IBM/MVS/XA/TSO/SDSF/VSAM, for EDS clients. Coordinated with DEC and IBM vendors for version updates and SCM. Wrote JCL using SYNCSORT for sort/merge programs.

EDUCATION
Masters in Business Administration, Managing Information Systems, New York University. Leonard N. Stern School of Business.

AFFILIATIONS
Ø International Oracle User Group – Americas (IOUG-A) member
Ø Salesforce Developer Community
Ø Appexchange Community
Ø Oracle OBIEE Forum
Ø Oracle E-Business Suite Community Discussion Forum
Ø The Data Mining Group (DMG) participant
Ø Oracle Siebel University
Ø The International Data Warehouse Association (IDWA) member
Ø The Data Warehousing Institute (TDWI) member
Ø New York University Alumni Users Group (NYUAUG) member

Oracle Corporation Courses
Ø Oracle Business Intelligence Suite Enterprise Edition (OBIEE)
Ø Oracle 10g/11g Database Administration- Certified Oracle Masters
Ø Oracle Developer 9i Forms Systems Analyst - Certified Oracle Masters
Ø Oracle 9iDesigner Data Architect - Certified Oracle Masters
Ø Oracle Business Intelligence Server Administrator
Ø Oracle 9iApplication Server Architecture
Ø Oracle Warehouse Builder 9i/11g
Ø Oracle Management on HP-UNIX - Oracle Certification
Ø Oracle Management on Sun Solaris - Oracle Certification
Ø Overview Oracle Applications 11i Customizations and Upgrade

Additional Courses and Certifications

Ø ITIL Foundation Certified
Ø Certified Oracle Project Manager
Ø Data Warehouse Lifecycle and Dimensional Modeling from Kimball University
Ø Aster nCluster Analytic Database for Frontline Data Warehousing
Ø Oracle Fusion Middleware 11g fundamentals
Ø Certified Genesys Lab CTI Engineer
Ø Consulting with Clients from Wilson Learning Center
Ø Professional Selling Skills with Learning International
Ø Introduction to Oracle SOA Suite 11g and Oracle Service Bus
Ø Oracle Data Integration Suite with service oriented data management
Ø Overview of Siebel Server, Siebel Database, Siebel Tools
Ø MS SQL Server 2005 Database Administration
Ø Salesforce Administration Essentials
Ø Getting started with Hadoop - Thinking at Cloud Scale, HDFS and MapReduce